Kong Identity is unable to mint tokens in all regions

Incident Report for Kong

Resolved

This incident has been resolved.
Posted Mar 04, 2026 - 23:00 UTC

Monitoring

The fix has been applied to all regions. We are actively monitoring.
Posted Mar 04, 2026 - 22:35 UTC

Update

Fix has been applied for all auth servers in the US and EU. Updating other regions currently.
Posted Mar 04, 2026 - 22:30 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 04, 2026 - 22:09 UTC

Identified

Kong Identity is unable to mint tokens in all regions. The team has identified the issue and is applying a fix.
Posted Mar 04, 2026 - 22:09 UTC
This incident affected: Kong Konnect Cloud.